A government agency developed a series of online tools to enable local communities and related organisations to work together, pool collective strengths, and provide broader and richer opportunities for their community members.

Download this project write-up as a PDF document.

Background

A government agency has an initiative where communities, service providers and related sector agencies work together in a local area to create broader and richer opportunities for community members.

Problem

The government agency wanted to further support these local communities to work and partner together and utilise their collective strengths. They wanted to develop a set of online tools on a common platform to help these communities share information, work together, and deliver rich experiences. The tools needed to be easy and efficient to use to promote uptake.

Work

Using Microsoft Azure’s Platform as a Service, the team developed five web-based tools, which would form part of a full toolkit. Adopting the Lean principle of ‘create customer value’ the team implemented facilities to encourage user feedback.

With Azure they were able to dynamically stand-up and tear-down development and test environments. This enabled them to stage, test and deploy tool changes using DevOps and Continuous Integration / Continuous Delivery approaches without the need for resource intensive infrastructure.

The project used a Lean approach to Agile, including Kanban boards and daily standups – a first for the government agency. As part of the project the agency’s team members were upskilled in these approaches.

Outcome

Members of the government agency's operations and development teams have been upskilled in Agile, Kanban, DevOps and Continuous Integration / Continuous Delivery approaches.

Five tools have been successfully deployed onto the online platform and are enabling collaboration and knowledge sharing within the local communities.

Each of the five tools allow community conversations to be documented, results to be shared and ideas to be tested and reported back.

The feedback facilities showed a positive response to the tools’ usability and usefulness in supporting their work.

Equinox IT provided a senior systems delivery manager, a development specialist and a systems analyst for this project and in the process of helping deliver the work these consultants also upskilled the government agency’s team members.

Tim Woollands, Client Consultant, Equinox IT Wellington

Talk to Tim

Talk to Tim Woollands about how we can help you develop online tools that improve your business.

Request call back