BPMN for Business Process Modelling
Gain an understanding of business process practices and learn to document these processes using BPMN v2.0 notation elements.
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Description
On this 2-day course, participants will gain an understanding of business process practices and will learn to document these processes using the expanded set of notation elements in BPMN v2.0. The course is very hands on with multiple exercises and examples for BPMN models. Modelling is performed on paper and does not use or enforce any particular BPMN modelling software tool.
Business process modelling is an essential component of successful business architecture, business change, and software project initiatives. It can be used to identify business problems, standardise ways of working, optimise business activities, and identify areas for automated solutions.
Updated to the new Business Process Modelling Notation (BPMN) version 2.0, this course applies the concepts of business process modelling using BPMN - the broadly adopted standard notation for graphically representing business process workflows.
Like all Equinox courses, the ‘BPMN for Business Process Modelling’ course is delivered by seasoned practitioner consultants who undertake business analysis activities on a daily basis.
For groups of five or more, please contact us to discuss hosting a private course in-house at your place.
Outline
Definition of a Process
Setting the Scope for a Process
Dimensions of Analysis
Overview of BPMN 2.0
Swim Lanes and Pools
BPMN Flow Objects
- Activities
- Events
- Gateways
BPMN Connecting Objects
- Sequence flows
- Message flows
- Associations
Data
- Data Objects
- Data Store
- Data Associations
Artefacts
- Text annotations
- Groups
Supplementing Models with Text
Process Improvement Workshop
‘As Is’ Process Modelling
‘To Be’ Process Modelling
Learning outcomes
Following the completion of this course, students will be able to:
- Scope business processes
- Capture and document business processes
- Use BPMN v2.0
- Create enhanced business process documentation
- Apply the concepts taught through participation in a process improvement workshop
Audience
- Business Analysts
- Process Analysts
- Business Architects
- Enterprise Architects
- Subject matter experts
- Business Representatives and Managers
Prerequisites
There are no prerequisites for this course.
Outline
What is a consultant?
- What do consultants offer?
- What consultants do?
What are the qualities of a good consultant?
Managing the consulting process
- Objectives
- Approach
- Scope
- Deliverables
- Assumptions
- Reporting
Working with Clients
- Communication skills
- Asking questions
- Dealing with politics
- Managing conflict
Critical thinking
- Evaluating evidence
- Clarifying issues and arguments
- Checking for consistency
- Thinking methods
Client service
- Understanding your clients
- Client service
Key consulting skills
- Sales and marketing
- Meetings and workshops
- Report writing and proposals
- Time management
Learning outcomes
Following the completion of this course, students will:
- Understand the role of consultants and be able to identify the qualities of a good consultant
- Be able to use a consulting ‘statement of work’ to effectively manage the consulting process
- Be more effective at communicating and working with, as well as providing excellent service to, clients
- Apply critical thinking skills to work through client problems.
Audience
Anyone who is:
- Moving into an internal or external consulting role
- Seeking to balance specialist or technical skills with client-facing consulting skills.
Prerequisites
There are no prerequisites for this course.
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