Equinox Managed Services
Cost-effective cloud-focused support with access to Equinox IT's cloud experts.
The Equinox Managed Services offers technical assistance to organisations of all sizes that currently use public cloud platforms or those looking to benefit from a cloud-first strategy in the future.
Cloud-focused knowledge and support
Our team leverages its experience designing, implementing and supporting cloud-based solutions from major cloud providers. We will act as your representative, escalating issues to the cloud or application partners where required.
You will receive regular reporting of your cloud consumption-based billing, with recommendations for improvements that can help reduce the operational costs of your cloud environment.
Access to New Zealand-based support
The Equinox Managed Services gives you access to our New Zealand-based service desk channels and a dedicated team of expert cloud and DevOps support engineers during regular business hours.
Upon receiving a request, the support team will triage, investigate, recommend and implement resolutions to incidents and requests logged through our service desk.