Requirements Elicitation
Gain a core understanding of requirements elicitation, the importance of planning, and coverage of many valuable elicitation techniques.
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Description
This one-day course provides a core understanding of elicitation, the importance of planning, and coverage of many valuable elicitation techniques. Emphasis is also placed on the need to verify requirements with the business to confirm that an accurate understanding has been elicited. During the afternoon session course participants undertake a realistic elicitation exercise, to reinforce the principles and techniques learnt during the course.
Greater emphasis is being placed on skilled business analysts who have the ability to communicate strongly, engage with stakeholders, and elicit a clear understanding of business requirements. Requirements elicitation skills have never been more important for business analysts and IT professionals.
The ‘Requirements Elicitation’ course is delivered by seasoned Equinox consultant practitioners who apply the techniques and practices presented in this course on a daily basis.
For groups of five or more, please contact us to discuss hosting a private course in-house at your place.
Outline
Introduction to Requirements Elicitation
- Goals of elicitation
- Elicitation in the analysis process
- Requirements elicitation methodology
Plan
- The need for planning
- Common elicitation problems
- Requirements elicitation techniques
- Requirements election patterns
- Selection criteria
- The requirements elicitation plan
Do
- Preparing for the elicitation session
- Performing elicitation
- Managing the elicitation session
- Presenting the elicitation results
Check
- Communicate the requirements set
- Check elicitation results
- Check elicitation process
Act – corrective action
Requirements elicitation exercise
Learning outcomes
Following the completion of this course, students will be able to:
- Identify where requirements elicitation fits within the broader requirements process
- Understand and adopt an elicitation methodology
- Select appropriate elicitation techniques for the situation
- Plan and manage a requirements elicitation session
- Understand the need for verification of elicitation results
Audience
The primary audience for this course is business analysts and systems analysts of all levels of experience. The course will also be of value to any project team members who are involved in elicitation or requirements activities.
Prerequisites
It is recommended that participants have some experience with requirements in project environment before attending.
Outline
What is a consultant?
- What do consultants offer?
- What consultants do?
What are the qualities of a good consultant?
Managing the consulting process
- Objectives
- Approach
- Scope
- Deliverables
- Assumptions
- Reporting
Working with Clients
- Communication skills
- Asking questions
- Dealing with politics
- Managing conflict
Critical thinking
- Evaluating evidence
- Clarifying issues and arguments
- Checking for consistency
- Thinking methods
Client service
- Understanding your clients
- Client service
Key consulting skills
- Sales and marketing
- Meetings and workshops
- Report writing and proposals
- Time management
Learning outcomes
Following the completion of this course, students will:
- Understand the role of consultants and be able to identify the qualities of a good consultant
- Be able to use a consulting ‘statement of work’ to effectively manage the consulting process
- Be more effective at communicating and working with, as well as providing excellent service to, clients
- Apply critical thinking skills to work through client problems.
Audience
Anyone who is:
- Moving into an internal or external consulting role
- Seeking to balance specialist or technical skills with client-facing consulting skills.
Prerequisites
There are no prerequisites for this course.
Contact our team to get the training you need to make a difference in your work and accelerate your career. Grow the capability of your team to exceed the expectations of your business and customers.
