Training

Workshop Facilitation

Learn the skills, approaches and techniques needed to effectively plan and successfully facilitate a workshop.

Please check for next available dates here.

Workshop facilitation

Description

The purpose of this 1-day course is to provide participants with the skills needed to successfully facilitate a workshop. This course provides an approach and techniques for the effective planning and running of workshops.

Greater emphasis is being placed on skilled business and digital professionals who have the ability to communicate strongly, engage with stakeholders, and elicit a clear result from your team. Workshop facilitation skills, and increasingly online facilitation skills, have never been more important.

The skills and techniques taught on this course will be applicable to all types of workshops. Course participants undertake a realistic workshop facilitation exercise, to reinforce the principles and techniques learnt during the course.

The ‘Workshop Facilitation’ course is delivered by seasoned Equinox consultant practitioners who apply the techniques and practices presented in this course on a daily basis.

For groups of five or more, please contact us to discuss hosting a private course in-house at your place.

Outline

  • Introduction
  • Working Agreement
  • Keys to success
  • Preparation
  • Workshop Facilitation Exercise
  • During the Workshop
  • Risks and Mitigations
  • Follow up
  • Online Facilitation
  • Retrospective

Learning outcomes

Following the completion of this course, students will be able to:

  • Have greater awareness of themselves as a workshop facilitator
  • Understand a process for preparing and running a workshop
  • Understand the rationale, justification, and roles for workshops
  • Learn the intricacies of workshop planning
  • Have applied the techniques for effectively running a workshop

Audience

The audience for this course is business and digital professionals who get involved in producing results through facilitation.

Prerequisites

There are no prerequisites for this course.

Outline

What is a consultant?

  • What do consultants offer?
  • What consultants do?

What are the qualities of a good consultant?

Managing the consulting process

  • Objectives
  • Approach
  • Scope
  • Deliverables
  • Assumptions
  • Reporting

Working with Clients

  • Communication skills
  • Asking questions
  • Dealing with politics
  • Managing conflict

Critical thinking

  • Evaluating evidence
  • Clarifying issues and arguments
  • Checking for consistency
  • Thinking methods

Client service

  • Understanding your clients
  • Client service

Key consulting skills

  • Sales and marketing
  • Meetings and workshops
  • Report writing and proposals
  • Time management

Learning outcomes

Following the completion of this course, students will:

  • Understand the role of consultants and be able to identify the qualities of a good consultant
  • Be able to use a consulting ‘statement of work’ to effectively manage the consulting process
  • Be more effective at communicating and working with, as well as providing excellent service to, clients
  • Apply critical thinking skills to work through client problems.

Audience

Anyone who is:

  • Moving into an internal or external consulting role
  • Seeking to balance specialist or technical skills with client-facing consulting skills.

Prerequisites

There are no prerequisites for this course.

Paul Ramsay
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