Mobile audit app brings important gains to government agency

Background

Audit and compliance is an essential function for many government agencies to ensure prudent use of taxpayer money and to confirm high quality, compliant services are delivered by external providers.

Problem

The government agency faced tough problems with time consuming and costly audits, sometimes with incorrect or missing audit data. The audits were undertaken using manual forms and unreliable, insufficiently integrated technologies.

Work

The agency assembled a team to develop a mobile audit application to be used by auditors in the field to validate external provider work, progress, quality and compliance.

The single-page iPad app would replace manual processes, supersede existing technologies and integrate directly with the agency’s core systems. We achieved this using modern Agile software development approaches and hybrid mobile technologies.