David Reiss is our Chief Client Officer (CCO) and helps clients navigate business and technology change, connecting strategy, delivery and adoption to achieve meaningful and measurable outcomes.

As Chief Client Officer, David loves spending time with clients, understanding their challenges and sharing Equinox IT’s knowledge and experience to help where we can. He believes there is no such thing as an “IT problem” – they’re all business problems that require solutions spanning people, processes and technology.

Where David is happiest is working closely with clients to understand their challenges and identify solutions that create real value by connecting strategy, delivery and adoption so that measurable outcomes are achieved.

By keeping his “finger on the pulse” across a broad range of organisations, David also helps drive the evolution of Equinox IT's services and propositions, ensuring they continue to align with emerging business needs and technology trends.

David has broad experience across strategic leadership, consulting, AI, application delivery and cloud platforms. His focus is on helping clients make confident decisions, access the right expertise quickly, and turn emerging opportunities into well-governed, successfully delivered change. He also helps clients understand how emerging technologies such as AI are reshaping business models, operating models and customer expectations.

David has been with Equinox IT since 2016, holding the roles of Principal Consultant, General Manager Auckland and Co-CEO before becoming Chief Client Officer. He also brings a wealth of experience from his earlier 22+ years in IT, including 14 years at Spark Digital, where he held consulting, marketing and sales roles.

He has specialist skills in the following:

• Client strategy, relationship leadership and executive advisory
• Digital transformation, technology strategy and planning
• Consulting, business case development and stakeholder alignment
• AI adoption to deliver measurable business outcomes
• Application delivery, cloud platforms and technology leadership
• DevOps, Agile and modern ways of working
• Business change, adoption and organisational alignment
• Service evolution, proposition development and go-to-market strategy.

"AI is changing what clients need faster than anything I have seen. My focus is helping clients understand where it can create real value, how to approach it with the right governance and delivery discipline, and how to turn that opportunity into significant and measurable outcomes."

David is also a speaker and author on digital transformation, cloud adoption, application delivery, technology strategy and AI-enabled business change, with articles in various print and online publications and a strong following on LinkedIn.

He has been through the Gen-i Sales Academy at Waikato University.

When not at work David enjoys travelling and cooking American-style BBQ.