Fiona Blunsdon

Systems Analyst
Wellington

+64 4 499 9450

Fiona is a 'stand out' Systems Analyst who brings fresh approaches, solid experience and a commitment to deliver to every client. She helps our clients understand their business and technology problems and systematically delivers the right changes to resolve those problems. She thrives on new challenges and introduces innovative practices such as design thinking, business intelligence and customer experience mapping to make a bigger contribution to our clients.

She has specialist skills including:

  • Business analysis – problem analysis, business process design, workshop facilitation, requirements elicitation, business rules
  • Business intelligence – data analysis, scripting, SQL and queries, reports (Fiona has previously worked as a specialist business intelligence consultant)
  • Customer experience and service design – design thinking, customer experience mapping, customer interviews
  • Systems analysis – Scrum Master, Product Owner, Agile and lean practices, Kanban method, user story writing, Acceptance Test Driven Development (ATTD), data modelling and help desk support
  • Testing – test planning, manual and automated testing, defect analysis.

"It's an exciting time for organisations who have new ways of making a difference to their customers and communities. Recent NZ research showed that 'customer experience' is the most important thing on executives minds. We also see government and private organisations focusing more on how they can use data to make better decisions. Organisations are also changing the way they work to better suit the new world. I'm excited to be working across all of these areas for clients with specialist skills in analysis, business intelligence, Agile and Scrum practices, customer experience and service design."

Fiona is working towards her Bachelor of Applied Science – Information Systems and Technology through The Open Polytechnic of New Zealand. She is a Certified ScrumMaster and Certified Scrum Product Owner and holds a Certificate in Web Design and Writing.

When not working or studying, Fiona is a Pokémon Master who enjoys getting out and about with her friends, family, random strangers and her Cavalier King Charles Spaniel Scampy on a mission to catch em all!

 


 

Examples of Fiona's work

Business analysis and business change
  • Business analysis for central government agency asset management application

    What we did: Business analysis services for a central government agency implementing asset management application functionality. Activities included analysis and documentation of processes, facilitating workshops, analysis of system functionality, implementation support, and production of training material.

    Deliverables: Process, requirements and training documentation.

  • Business analysis for central government agency projects and BAU initiatives

    What we did: Business analysis services for a central government agency with activities including: analysis and documentation of processes, facilitating workshops, requirements elicitation and documentation, analysis of system functions, supporting business implementation decisions, and documenting user training material.

    Deliverables: Process, requirements and training documentation.

  • Project documentation for central government agency

    What we did: Participated in project workshops, conducted interviews and produced project documentation.

    Deliverables: Project documentation.

Software, application, web and mobile development
  • Major core business application development for central government agency

    What we did: Equinox IT provided full development services for a central government agency core business application. This was a multiple year project with numerous releases and ongoing enhancements. Equinox IT provided a full team of .Net developers and systems analysts / testers using Agile, Kanban and Acceptance Test Driven Development approaches. Each release was rigorously tested to ensure we consistently met the high expectations of the client. Equinox IT continues to support this core business application today.

    Deliverables: Delivery and support of numerous core business application releases with documentation.

Send Fiona a message