This article is republished from my original How visual workflow management can help your team get through 'Working from Home' post in LinkedIn.
There's a funny thing about knowledge work; its invisible, sometimes even when it is done. It's sitting in a report or on a hard drive. It's not like a physical thing in a workshop or factory. We can't see where work is flowing, where it gets stuck, where our teammates need a hand. This will be even more of an issue with many teams transitioning to working from home as a result of COVID-19.