This article is republished from my original How strong team foundations are helping to provide business continuity post in LinkedIn.
Since December 2018 I’ve worked with an organisation that’s had its share of struggles. Their domain is complex and at the outset of my engagement, delivery and leadership was somewhat traditional, but open to change.
Why does change always fail?
It’s a bold statement and one that I bet a lot of you are already arguing against in your head. But think for a minute, when was the last time you were involved in a change that actually delivered what it was supposed to?
IT and the CIO role is changing significantly. New technologies, different operating models and modern experiences and expectations are changing the landscape and the CIO role is constantly evolving to meet the new reality.
We have always taken the view at Equinox IT that there is no single right way and that as consultants we bring a toolkit and use the right tool for the job.
For a long time we have used the sense making Cynefin Framework developed by Dave Snowden of Cognitive Edge and the Cynefin Centre to help understand how we and our clients best respond to business and IT problems that are obvious, complicated, complex or chaotic. A number of our consultants have attended Cynefin training with Dave Snowden.